Terms & Conditions

Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Verde Well FZE website and the purchase of our products.

2. Agreement

By accessing/using our site or purchasing our products, you agree to be bound by these Terms and Conditions. Your health and well-being are our priority, and we recommend consulting with a healthcare professional if you have any concerns or questions regarding product use.

3. Orders

  • Order Acceptance: All orders are subject to acceptance. We reserve the right to decline or cancel any order for reasons including pricing errors, stock unavailability, or suspected fraudulent activity.
  • Payment: We accept Apple Pay, Google Pay, Visa, Mastercard, American Express, and other major credit cards. Payments are securely processed through [Your Payment Gateway].

4. Shipping

Please refer to our Shipping and Returns Policy for information regarding shipping times and costs.

5. Returns and Refunds

Please refer to our Shipping and Returns Policy for details on returns, refunds, and eligibility.

6. Disclaimer

At Verde & Well, we carefully select and offer Cocoon products that are dermatologically tested for non-irritation and considered safe for general use. Additionally, all products display usage precautions on their labels to ensure proper use. While we strive for safety, we cannot guarantee that products will be free from allergens for every individual. In the event of an allergic reaction, Verde Well FZE cannot be held liable.

7. Patch Test Recommendation

Due to individual differences in skin sensitivity, we recommend performing a patch test before full use of any product:

  1. Apply a small amount of the product to a discreet area of skin (e.g., inside of the wrist).
  2. Wait 24 hours to observe any reactions.
  3. Discontinue use if irritation, redness, or other allergic reactions occur.

8. Product Usage and Storage

Please follow all product instructions and recommendations for proper use and storage, which can be found on each product’s label. Verde Well FZE is not responsible for any adverse reactions resulting from improper storage or misuse.

9. Liability

Verde Well FZE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, website, or related services, to the fullest extent permitted by law.

10. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

11. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms will be resolved exclusively in the courts of the UAE.