Terms & Conditions

Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Verde Well FZE website and the purchase of our products. By accessing our site, you agree to these terms.

2. Agreement

By purchasing our products, you agree to these terms and conditions. Your health and well-being are our priority, and we encourage you to consult with a healthcare professional if you have any concerns or questions.

3. Orders

  • Order Acceptance: Orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors or product availability.
  • Payment: We accept Visa, Mastercard, American Express, and other major credit cards. Payments are securely processed through [Your Payment Gateway].

4. Shipping and Delivery

Please refer to the Delivery and Return Policy.

5. Returns and Refunds

Please refer to the Delivery and Return Policy.

6. Disclaimer

At Verde Well, we take great care in selecting and offering our products, Cocoons’ products are Dermatologically tested for "Non-irritation product". All of them are benign and safe. but we cannot guarantee that they will be free of allergens for every individual. In the event of an allergic reaction, Verde Well shall not be liable.

All Products display the Usage Precautions on the product label, taking the Pomelo Hair Mask as an example, it is For external use only.

7. Patch Test Recommendation

Due to individual skin sensitivities, we recommend performing a patch test before using any product. To do so:

  1. Apply a small amount of the product to a small area of your skin (e.g., inside of your wrist).
  2. Wait for sometime to check for any adverse reactions.
  3. Discontinue use if any irritation or allergic reaction occurs.

8. Product Usage and Storage

Please follow all product instructions and recommendations for proper usage and storage. Verde Well is not responsible for any adverse reactions resulting from improper storage or misuse.

9. Liability

Verde Well FZE is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

10. Privacy Policy

Please refer to the Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms will be resolved in UAE courts.